NGRcash operate the www.ngrcash.com website (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
INFORMATION COLLECTION AND USE
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
Usage Data
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies,you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
USE OF DATA
NGRcashuse the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
TRANSFER OF DATA
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state,province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
NGRcashwill take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
DISCLOSURE OF DATA
Legal Requirements
NGRcashmay disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of NGRcash
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
SECURITY OF DATA
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
SERVICE PROVIDERS
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
LINKS TO OTHER SITES
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
CHILDREN'S PRIVACY
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the"effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
CONTACT US
If you have any questions about this Privacy Policy, please contact us:
- By email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Firstly, you need to create an NGRcash account to use this website for the purpose of buying and selling e-currency. However, there is a funding limit of $250 per day, applicable to UN-VERIFIED accounts.
To get your account verified, you need to upload your ID showing your full name and a utility bill showing your address.
You make a request for currency exchange on the home page, the required currency and fill in all required fields.
- Once you place an order, you will receive details of the transaction and payment instructions.
- Payment must be carried out within 1 hour after place order.
- After making the payment, click on the button “I Paid” or send a confirmation to us on Whatsapp. Once the payment is confirmed your order will be processed.
- You will receive an email once your order is processed.
We work from 7:00 to 24:00, seven days a week. If you have applied out of working hours your request will be processed in the first place in accordance with work schedule.
Yes, it is possible. During working hours, you can contact our operator via the online help chatroom and discuss the details of the exchange or submit a ticket on the Contact page to reserve the required sum for exchange. A notification will be sent to you once we have the amount you need.
Yes, you can use our service any where in the world but bank transfer is not supported for all countries.
Transfers in Bitcoin system can be delayed for a long time. Most often this happens due to the fact that one of the operations was not processed. According to the rules of Bitcoin network such a problematic transfer is attached to another block and then is processed by standard procedure. If this does not happen, the funds are returned to the sender within 1-7 days. Unfortunately, our exchange service cannot affect the processing speed of such transfers. After being deposited or returned to the sender the situation with the application will be resolved by its completion or cancellation with the return of all monetary obligations.
Minimum amount you can fund/buy through us for any e-currency is $10 but no maximum.
It is a unique 6 digits code for a particular transaction, either a funding or withdrawal and its very important to quote this number to our staff anytime you are requesting a help via email or on phone.
If you have already paid then you will not be able to cancel the exchange. You can make a reverse exchange operation but in this case all fees are covered at the customer’s expense.
Unfortunately, we will not be able to refund your funds. The only thing that we can do is to provide details where the funds were forwarded. Be careful while entering data!
If you have questions that are not answered on this page, please use either live chat, phone calls oremail to reach our support team during the working hours.
These Terms and Conditions determine the agreement between You(User) and NGRcash (We), concerning the use of our buy, sell, exchange service. An individual (verified or not verified) visiting ngrcash.com agrees to follow determined Terms and Conditions.
- By using our service you are agree to NGRcash Disclaimer and Limited Liability
- By placing any order on our website or using any of our service you automatically agree with our terms and conditions.
- By using our services or visiting our website, Only you are responsible for all of your actions and reaction caused.
- We are not responsible for any other website, payment processor or any program, Payments, Fraud or anything else, We are an Independent E-currency Exchange Service Provider. we don’t have direct or indirect relation with any other website or company.
- We have the right to suspend or terminate your account/service at any time, for any valid reason and without warning or notice. If we decide to give a notice, we will notify you bye-mail. If you are caught cheating in any way, your account, service or payment will be suspended without notice nor discuss the reason.
- We don’t offer any security or guarantee of payment once it is successfully credited to your account, but if any thing happened like reversal/dispute etc then we will corporate as much as possible to resolve the issue but there will be No refund from our end. We are not responsible for any order or deal which is done on Skype, twitter or Facebook or outside our website.
- In order to process exchange services, user is required to provide effective and correct personal and financial information
- We can verify your provided information anytime with or without notice
- To complete exchange we reserve the right to ask about funds source from user
- We can decline order for valid but confidential reasons which some time can not be disclosed to user.
- User always pay advance to get started with the exchange order
- NGRcash is not responsible if you provide wrong bank or e-wallet information.
- We will not accept transfer by a third party. Users must transfer to us in their own name as it is on your NGRcash profile.
- User must guarantee that the funds transferred to us are their own property and have the right to dispose it.
- User is always responsible for his funds in-case of reversal or dispute.
- We are only responsible for the funds transferred to you in this transaction. After transaction, we will not take responsibility for your future operation or use of the funds.
- NGRcash team members or its owner will not be liable for Hacking attempts, delays or failure in performance caused by Script or server bug, war, terrorism, strike, labor dispute, work stoppage, fire, act of government, Reviews or hold on payments from payment processor or any other cause, whether similar or dissimilar,beyond our control. Ngrcash.com reserves the right to restrict, alter, or modify fees, benefits, rules, regulations, special offers, membership terms and conditions or terminate services any time and without notice.
- All payments and purchases are services rendered and non-refundable and non-reversible.
- By filing any dispute by any means against our service, you directly abuse our terms and conditions and we will legally take possible actions against you.